Hotel Accommodation

GUARANT International strongly advise all not to work with any unauthorized vendors/ companies who may offer you hotel reservation services by phone / e-mail with "discounted conference rates" and try to obtain your personal data including credit card details.

ACCOMMODATION
GUARANT International (further referred to also as the Conference Department) has been appointed as the official hotel accommodation agent for the 46th EDTNA/ERCA International Conference (EDTNA/ERCA 2017) and will handle all related arrangements.

List of hotels
All hotels are located within a reasonable distance from the ICE Krakow Congress Centre.


All rates quoted are per room per night including breakfast and 8% VAT. Should VAT change before the beginning of the Conference, the Conference Department will automatically change the price of your hotel room and inform you in writing about the new rate. 
Please note that price of accommodation is not included in the registration fees.
Group reservations
For group reservations please contact the Conference Department at e-mail address edtnaerca2017@guarant.cz, telephone number +420 284 001 444 or fax number +420 284 001 448. Our professional staff will assist you to find a suitable hotel for your stay and handle your reservation.
How to make a hotel reservation
To make a hotel reservation, it is necessary to fill in the On-line Accommodation Form.
 
Please note that the On-line Accommodation Form is only accessible with a password. Simply fill in the Personal Data Form and a password will be sent to you. Your password is the same for all online forms. 

Reservations will be processed on a “first come, first-served” basis. Due to heavy demand and the fact that distribution of rooms in many hotels is limited, please book your accommodation as soon as possible.    

All rates quoted are per room per night including breakfast and 8% VAT. Should VAT change before the beginning of the Conference, the Conference Department will automatically change the price of your hotel room and inform you in writing about the new rate. 

Extras are to be paid directly at the hotel reception before departure. 
Reservation confirmation
Please do not contact the hotel directly as the reservation are held as block by GUARANT International.

Full pre-payment is required to guarantee the reservation. After the full payment is received, your hotel reservation will be confirmed in writing by e-mail.
 
Hotel accommodation must be paid until July 03, 2017.
Cancellations, changes and refunds
Please inform GUARANT International about any amendments or cancellations in writing by e-mail edtnaerca2017@guarant.cz or fax +420 284 001 448. Telephone amendments will not be accepted. 

Date of delivery of your written cancellation to the Conference Department will be considered as the date of cancellation. 

Please do not contact the hotel directly for any reservation changes or cancellations. The appropriate refunds will be made after the conference.
Cancellation conditions
The following cancellation conditions apply to the cancellation or shortening of a hotel reservation




Please note that for any refund we reserve the right to charge 30 EUR handling fee.

In case of a no show, the room will be kept for the guest until 12 noon of the day following the date of expected arrival; then the room will be released.

In order to guarantee your room, please inform GUARANT International about your later arrival.

Conference Department will process all reservation requests by September 07, 2017 or at the registration desk on site.
Methods of payment
Accommodation expenses must be paid in EUR by one of the following methods:

1. Credit card

For payment by credit card please use the On-line Payment System. The system is accessible with the password that you received upon registration. The system accepts the following credit cards: MasterCard/Eurocard, Visa and Diners Club

2. Bank transfer

The bank details including the 10-digit variable symbol will be sent to a participant within three working days after the submission of the registration form. Please note that payments without this variable symbol will not be identified and the registration will not be confirmed. 

Please note that payments by bank transfer will only be accepted by August 18, 2017. After this date only payments by credit cards will be accepted by using the On-line Payment System.

All payments made by bank transfer have to be net of all bank charges. The payer pays the bank charges of their bank, and the beneficiary pays the charges of their bank, if any.
Book your stay